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ISO 9001:2000 - Process Mapping and Added Value Internal Auditing - 3 Day
Course Description
- How to evaluate and apply continual improvement in all processes.
- Defining the processes within an organization, process methodology and process audit techniques.
- Planning, conducting and reporting on the process audit.
- Identification and reporting of non-conformance in the process audit.
- Auditing and conversation threads with Top Management.
How you will benefit
Upon successful completion, delegates will be able to understand and apply:
- How to effectively audit top management.
- The importance of meeting customer requirements and achieving customer satisfaction.
- An understanding of the continual improvement aspects of the quality management system and where to apply them.
- Knowledge of the principals of process auditing.
- An understanding of the need for clear knowledge of the organizations defined processes, their sequence and interaction.
- The ability to plan, conduct and report a process based audit activity.
- The ability to link organizational objectives to process and sub-process objectives for review and continual improvement.
Instructors
Ali Dhamani; Paul Levy
E-mail info-us-s@abs-qe.com for a schedule of public training or to arrange on-site classes.
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