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ISO 9001:2000 - Process Mapping and Added Value Internal Auditing

Description

Course Description

  • How to evaluate and apply continual improvement in all processes.
  • Defining the processes within an organization, process methodology and process audit techniques.
  • Planning, conducting and reporting on the process audit.
  • Identification and reporting of non-conformance in the process audit.
  • Auditing and conversation threads with Top Management.

How you will benefit

Upon successful completion, delegates will be able to understand and apply:

  • How to effectively audit top management.
  • The importance of meeting customer requirements and achieving customer satisfaction.
  • An understanding of the continual improvement aspects of the quality management system and where to apply them.
  • Knowledge of the principals of process auditing.
  • An understanding of the need for clear knowledge of the organizations defined processes, their sequence and interaction.
  • The ability to plan, conduct and report a process based audit activity.
  • The ability to link organizational objectives to process and sub-process objectives for review and continual improvement.

 

Instructors

Ali Dhamani; Paul Levy

 

For more information on this course, please contact:

Brett Byall
Tel: 281-673-2842
bbyall@abs-qe.com

 

 

Dates/Locations

START/END DATES

LOCATION

Mar 25, 2010

ABS Plaza, Rm. 723
16855 Northchase Dr.
Houston, TX 77060
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For more information on this course, please contact:

Brett Byall
Tel: 281-673-2842
bbyall@abs-qe.com

 

E-mail bbyall@abs-qe.com for a schedule of public training or to arrange on-site classes.